Before submitting your order please read carefully the terms and conditions that follow, as these govern the supply of the products you purchase through this website.

Your Order
NAOS provides you with 2 different ways to place your order:
1. Online from our internet site with our secure service, which uses SSL (Secure Socket Layers) technology to encrypt your order and safeguard your information
2. By mail, through our customer service desk: around clock
After you place your order, you will receive:
? An e-mail summarizing the details of your order. The message will contain the details of your order with the total amount that will be billed to your credit card, including shipping and handling charges. This message is your receipt. A separate receipt will also be included with your purchase for your records in the event you require warranty service. If there is a problem with your order, you will receive an e-mail notice stating what the problem is and what you need to do to correct it.
? An e-mail confirming your order has been shipped from our warehouse including the trucking number of UPS waybill. From that moment you will be able to truck you shipment down through UPS web site (


Product Display / Colours
NAOS attempts to display as accurately as possible the colours of the products shown on the Site. However because the colours you see will depend on many factors, including your monitor or printer, NAOS cannot guarantee that the colour you see matches the product colour.

Receipt of your order does not guarantee that we can supply the selected Products to you. Our web site is regularly updated throughout the year, to ensure that we provide accurate details on product availability and the time period of any special offer is regularly updated. We diligence to ensure availability on all our advertised items, however we cannot warranty availability.
In the unlikely event that your chosen item is unavailable we will contact you by e-mail ASAP to advice of expected delivery dates. We will deduct the charges from your credit card or refund the amount at your bank account if the delivery time is not acceptable from your party.


Pricing and Product Information
Please note that all prices displayed on our site are exclusive of delivery costs and bank charges (if any). All our prices are given in US dollars and/or Euro. The price stated in the order confirmation form is the definitive price, taking into account all relevant charges as handling, packaging and transportation costs.
Prices are subject to change at any time prior to NAOS?s acceptance of your order. In the event we discover a material error in the description or availability of a product or service that affects your outstanding order with NAOS, or an error in pricing, we shall notify you of the corrected version, and ask you whether you still wish to proceed. If you choose to cancel the order, and your credit card/bank account has already been charged for a purchase, NAOS will issue a credit to your credit card and/ or bank account in the amount of the charge.


? You may pay for your order by one of the listed major credit cards as appears at our site by means of a secure payment system. We will not deduct any sums from your credit card unless, or to the extent, we are able to deliver the Products to you as ordered.
We use one of the most reliable secure payment systems available on the Internet: the SSL protocol. (For more information, visit: All of your personal details are protected and encrypted before they are sent for processing.
? You may also pay by check drawn in the name of ?NAOS? addressed to our company by registered mail.
? Payment can be also effected through PayPal services.


We will use all reasonable diligences to ensure your purchases are delivered promptly but we cannot guarantee that there will be no delays in delivery.
All shipments are done via UPS.


Security & Privacy Policy

The NAOS Online Shop follows the industry standard, Secure Sockets Layer protocol, "SSL," for the transfer of data over the internet.
When placing an order online, a "key-lock" icon will appear in the bottom right of your browser window. This icon is your confirmation that SSL has been activated for the transfer of your personal information. A second indication of SSL activation is that the displayed URL will begin with "https".


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